OSP Infrastructure Superintendent

JOB SUMMARY

The Outside Plant Infrastructure Supervisor is responsible for the quality assurance, install, repair, and maintenance of ongoing job sites/projects, aligning crews for work in progress, permitting, first calls and organizing/prepping crews. Outside plant, building D-mark, customer pre-calls. Fiber optic/copper installation and maintenance includes but is not limited to installation of cable inside buildings and in an outside plant environment. (buried, underground & Arial installations)

RESPONSIBILITIES AND DUTIES

• Read, interpret, and maintain drawings and specifications
• Service, maintenance, and troubleshooting on commercial and/or industrial communication circuits and/or cabling networks
• Good understanding of T.O.P.P.S.
• Good understanding of equipment in all aspects of outside placing & construction
• Able to read and interpret telecommunication drawings and specifications
• Repair, replace faulty components if necessary
• Supervise and coordinate activities of assigned apprentices and new workers
• Represent the company face to face with the customer directly requesting the work when needed

• Interpret company policies to workers and enforce safety regulations
• Other duties as assigned

RELATIONSHIPS

The Service Supervisor reports directly to the General Manager. The incumbent also works directly with:

• Co-Workers and Team Leads
• Sales
• Service Administrators
• Management
• Inventory & Rentals Departments
• Clients

AUTHORITY

The Superintendent holds the authority to do the following:

• Make routine decisions pertaining to the installation and repair of structured Outside Plant components.

QUALIFICATIONS

Education

• High School degree, diploma, or a GED equivalent qualification from a certified college.
• Postsecondary education is an asset. Diploma in a related field preferred.
• A current Alberta driver’s license with good driving record.
• Min. 10 years’ experience

Experience and Training

• Excellent understanding of networking requirements, telecommunication codes, wiring standards, and regulations applicable to the telecommunications industry
• Ability to grasp new techniques, and deal with rapidly changing events

• Ability to work safely in hazardous environments with knowledge and understanding of occupational hazards and safe work requirements (OH&S)
• Knowledge of the hazards and safety precautions of the trade.

• Knowledge of hand and power tools.

Skills

• Team-oriented
• Strong time management skills
• Strong interpersonal skills

• Self-starter, driven to build and grow your own customer base through excellent quality of work
• Good customer service skills

• Strong verbal and written communication

Physical Demands

• Must be able to sit for extended periods of time while driving to site
• Must be able to walk and stand for extended periods of time while working on site
• Working extended hours
• Working outside (winter & summer) year round
• Willing to work out of town and away from home from time to time
• Must be able to carry loads of up to 50LBS for short periods of time