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Inside Sales Support – Calgary

Inside Sales Support – Calgary

We are looking for a quality individual to add to our Calgary sales team. The ideal candidate will have a proven ability to provide excellent customer service and sales support, develop relationships with customers on the phone, and have a keen eye for detail and follow through.

About the Job:

The inside sales support representative will be the first point of contact for all general sales inquires and be responsible for routing qualified opportunities to the appropriate Account Managers for further development and closure. The Inside Sales Support Representative will be responsible for general sales support of existing Account Managers and will work towards achieving their own business targets by developing an excellent understanding of the services Tridon Communications offers and by developing an understanding of customers needs and requirements with an utmost commitment to customer service and communications.

Your Credentials:

  • Customer service experience in person and on the phone is required
  • Prior experience in a sales support role is required
  • Inside sales experience is required
  • CRM System experience is required
  • Outbound sales experience is an asset
  • Knowledge of products and services offered by Tridon Communications
  • A valid class 5 driver’s license is an asset
  • High School Diploma with a post-secondary certificate a minimum requirement
  • Excellent knowledge of Microsoft suite (Outlook, Excel, Word, PowerPoint) is required
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Strong interpersonal skills
  • Ability to listen, investigate, and troubleshoot


Tridon Offers:

  • Competitive Wages
  • Commission Opportunities
  • Company paid benefits
  • Up to 5 additional paid days off for Years of Service
  • Manufacturer provided training
  • On the job training
  • Opportunity to advance and grow with a growing company

Who We Are:
Tridon Communications is a full solution Telecom Systems Integrator with CSA certification and licensed by APEGA. Our Engineering, Service and Tower Divisions collaborate with customers to build custom solutions for their communication needs. We have been supplying wireless communication products and services to Alberta industry since 1981. We operate ten service shops in Fort McMurray, Edmonton, Edson, Hinton, Calgary, Athabasca, Saskatoon & Terrace British Columbia.

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