Faster Security Response Times with Avigilon Radio Alert

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When a security-related incident occurs, the time it takes for security personnel to respond can, and often will, have a direct impact on the outcome.  That’s why Alberta businesses put so much effort into building effective security plans. They install access control systems to secure restricted areas from unauthorized entry.  They install video surveillance systems and pair them with video analytics, making monitoring footage and tracking suspicious activity easier.  And, of course, they equip security staff with two-way radios so they can stay connected while on guard or patrol.

Independently, these systems can be highly effective security measures.  However, they all require a degree of human intervention for a security response to be initiated.  If a guard sees suspicious activity while monitoring CCTV feeds, he must radio a colleague on patrol so a response can be dispatched. Noticing the activity and relaying the pertinent information may take as little as ten seconds, but there are situations for which every second is needed.

Integrating the technology security teams rely on would help get those critical alerts out more quickly.  And this is what Avigilon Radio Alert has accomplished.

What is Avigilon Radio Alert?

Avigilon Radio Alert is a new feature that integrates Avigilon’s analytics-driven video management system and access control manager with Motorola Solutions’ two-way radios.  Notifications of security-related events, like erratic driving or unauthorized entry attempts, are sent directly to the MOTOTRBO radios of security personnel the instant they happen.  With no need for a human intermediary to relay information, these automated alerts can save valuable time in responding to the most urgent matters.

What Does A Radio Alert Look Like?

Avigilon Radio Alerts come in two forms.  The first is an automated voice alert, letting security personnel know what has happened, like the arrival of a person or vehicle not authorized to be on site.  The second form is a text version of the voice alert.  This text version acts as a valuable redundancy.  If your security team is working in a high-noise environment, like a concert venue or a manufacturing facility, they could easily miss a voice alert.  The same can be said for those working during an emergency, with alarms sounding throughout the facility.  This text alert ensures they get the critical information they need.

Once online, Avigilon radio alerts can relay a range of information to security personnel:

  • Facial Recognition will let them know if any unauthorized personnel are on-site, like a former and potentially disgruntled employee.
  • License Plate Recognition will let them know if the vehicle arriving at the gate is authorized, unauthorized, or banned from entering your site.
  • Presence Detection can detect activity like breathing. This may seem odd, or even extreme, but remember there are places where CCTV cameras are banned by Alberta legislation (bathrooms, locker rooms, etc.).  Having Presence Detection monitoring these more privacy-centric areas would allow security to know someone was there without actually seeing the person.  If there was a presence where there shouldn’t be, an alert would be sent.
  • Gun Detection, which lets security staff know when an armed individual arrives on site.

Making Avigilon Radio Alert Work for You

To get the benefits of this, your team needs to be using Motorola’s line of MOTOTRBO or APX two-way radios.  You’ll also need to be using the Avigilon Control Center (ACC 7.4 or newer) as your Video Management System.  If you want alerts from your site’s access control system, you will need to have incorporated Avigilon’s Access Control Manager (ACM 5.0 or newer).  Radio Alert is compatible with large scale trunking systems like Motorola’s Capacity Max.

Here are a few use cases to give you an idea of how Radio Alerts can work in the real world.

Alerts Triggered by A Video Analytics Event

Say a person approached or breached a barrier after hours, like the gate to your business’s work camp in the Athabasca Oilsands.  The instant your CCTV cameras detected the movement, a computerized voice message would be sent to the radios of security personnel, followed by a text, reiterating the voice alert. With the information in hand, they could immediately respond and intervene if necessary.

Alert Triggered by Access Control Event

Hospitals are full of secured areas: pediatric and neonatal wings, administrative areas, and pharmaceutical storage, to name a few.  If an unauthorized person tried to force their way into one of these secured areas, Avigilon’s Access Control Manager would send an alert to security personnel.  They could respond immediately by apprehending the individual before he or she gained entry.

Alert Triggered by License Plate Watch List Match

This alert feature allows security to take an extremely proactive approach to the job.  With License Plate Recognition set up in your CCTV system, cameras can read each license plate on your property and compare it to a list of vehicles that are authorized, unknown, or banned from entering the premises.

So, if a vehicle that was banned from your site arrived at the gates after hours, License Plate Watch List Match would immediately send the alert to your team’s Motorola radios, without any need for an intermediary to give them the information. Then, security personnel could intervene.

Getting Started

There are many reasons why business owners and security managers may choose to incorporate Avigilon Radio Alert into their security systems.  They may not have the resources to manually monitor CCTV feeds and access control alerts 24/7.  Their job sites may be widespread, meaning security needs every second it can get to respond to an event.  Or, more simply, they may protect a facility where they cannot afford to miss a security alert, like a hospital.

Avigilon Radio Alert is a powerful tool, no question.  Whether or not it’s the right tool for your business will depend on your security needs and objectives.  So, if you’d like to learn more about Radio Alerts to determine if it’s a good fit, Contact Us. Our Account Managers and Service Technicians are here to help.

 

 

Tridon is a full solution Telecom Systems Integrator with CSA certification and licensed by APEGA.  Our Engineering, Service, and Tower Divisions collaborate with customers to build engineered solutions including communications systems design, tower inspections, and co-location, wireless broadband, fiber optic cabling, site security, and two-way radio communication.

 


 

Tridon is a full solution Telecom Systems Integrator with CSA certification and licensed by APEGA.  Our Engineering, Service and Tower Divisions collaborate with customers to build engineered solutions including communications systems design, tower inspections, and co-location, wireless broadband, fiber optic cabling, site security, and two-way radio communication.

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