Tridon Communications: An Essential Support Service

Tridon Communications is an Essential Support Service, here to support you through the COVID-19 pandemic and long after its resolution.

Contact Us to find out how.


In order to ensure that critical communication infrastructure continues to function during the COVID-19 (coronavirus) pandemic, the government of Alberta has designated telecommunications system integrators, like Tridon Communications, an Essential Service.  To find out more about Essential Services, click here.

As an Essential Service, Tridon is fully committed to making sure your wired and wireless communication systems perform at optimal levels.

Staying Safe

It goes without saying that these are not ‘normal’ times.  That is why Tridon is taking extra precautions with regards to social distancing as we work with clients – and collaborate with colleagues – to meet your needs.  These include, but are not limited to, restricting gatherings of any size, working and meeting remotely, additional sanitization of equipment and work areas, as well as social-distancing of 2 meters.  We are keeping with our long-standing practice of adhering to the strictest safety standards in the industry.

This also means that, should we visit your site and find that a higher safety standard is in place, Then that higher standard is the one we will abide by.

What We Can Offer

Right now, your radio equipment may be sitting idle, waiting out this disruption to your regular business cycles.  If they are, that means any undiagnosed maintenance issues are going unaddressed.  That may not be a problem for the moment.  But when projects start to ramp back up, you’ll need your gear to be in top condition.

Take advantage of this downtime and get your radios back to optimal performance. Our CSA Certified Repair Center can provide preventative maintenance and repair service packages customized for your specific needs.

  • Cleaning & Sanitization
  • Testing & Diagnostics
  • Tuning & Alignment to Manufacturer Specifications
  • Repair to Manufacturer Specifications
  • Programming
  • Battery conditioning

Bring Your Fleet Vehicles in For Radio Repair

Your fleet’s communication equipment needs maintenance, too.  Time spent in the field can take a toll on your installations and hinder performance even to the point of failure.   Should that happen, drives may lose their primary – or only – means of communicating with workers on your job site.  If this occurs, they could lose access to job sites and industrial roads until their radios are back up and running.

Our factory-trained technicians will keep your fleet radios in top condition, be it in our service bays or by deploying to your vehicle yard.  Here’s what they can offer you:

  • Installation of two-way radios, cellular boosters, and GPS
  • Troubleshooting and diagnostics for underperforming units
  • Tuning and alignment of antennae systems
  • Programing

Request a Repair Quote |   Click HERE

Motorola Trade-in Discounts | Click HERE

Request Rental Radio Quote| Click HERE

Give Your Site Communications System the Tune-Up It Needs

Our certified service technicians can deploy to your site to inspect and repair your communication system.  Our services include

  • A customized preventative maintenance package
  • Tuning and alignment of repeater, filtering, and antenna systems
  • Programming
  • Troubleshoot and repair services
  • Testing and diagnostics of repeater and trunking systems, power systems, antennas, and cabling

Getting Started

As an Essential Service Organization, Tridon is here to support you and your communications system, both throughout the COVID-19 pandemic and long after its resolution. We remain committed to providing industry-leading customer service and system support and will work with you to build the solution that meets your goals and budget.

If you’d like to start a conversation, Contact Us.  We’re here to help.


Tridon is a full solution Telecom Systems Integrator with CSA certification and licensed by APEGA.  Our Engineering, Service and Tower Divisions collaborate with customers to build engineered solutions including communications systems design, tower inspections, and co-location, wireless broadband, fiber optic cabling, site security, and two-way radio communication.

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